State Farm® Insurance Agent Theresa Miley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valnecia Tucker
October 30, 2025
5
out of
5
rating by Valnecia Tucker
"Amazing so caring. She ask how I was doing, I told her I've had better day and she said did I want to talk about it not about insurance but my personal well being. And actually listened"
We responded:
"Valnecia, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
David Niles
October 29, 2025
5
out of
5
rating by David Niles
"Had a very good interactive phone call with Cassie this morning and she cares and reflects qualty customer service."
We responded:
"David, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Larry Oliver
October 29, 2025
5
out of
5
rating by Larry Oliver
"I'm high maintenance when it comes to auto insurance, and yet everytime I need to make updates they are so helpful and pleasant. thank you!!!"
We responded:
"Larry thank you for the opportunity to be it service! We appreciate you! Theresa"
Tammy Whitenack
October 23, 2025
5
out of
5
rating by Tammy Whitenack
"Called to get interested party address updated on my renters policy per my apartment complex. Lauren knew exactly what I needed and sent it to me by email within minutes. Great service."
We responded:
"Tammy, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley S (Ash)
October 21, 2025
5
out of
5
rating by Ashley S (Ash)
"Lauren is so sweet and kind! She has been a huge help with navigating filing an accident claim in SC, as this is my first time. Thank you, Lauren for all that you do!"
We responded:
"Ashley, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dave Doretti
October 17, 2025
5
out of
5
rating by Dave Doretti
"Extremely helpful"
We responded:
"Dave, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
MARSHAL DAIGLER
September 29, 2025
5
out of
5
rating by MARSHAL DAIGLER
"Lauren is Top Notch, always there to answer my questions and help."
We responded:
"Marshal, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elana Ostendorf
September 29, 2025
5
out of
5
rating by Elana Ostendorf
"I've had multiple policies with Theresa Miley's State Farm office for close to 20 years. Recently, I contacted their office with a long list of questions across multiple policies. Lauren Brooks was very responsive to all my questions and even went the extra step to schedule an appointment for me related to one of my vehicles. Thank you for helping me with all of the changes and providing me with timely responses."
We responded:
"Elana, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leigh Ann Yelton
September 24, 2025
5
out of
5
rating by Leigh Ann Yelton
"Kendall was super knowledgeable and great service. She saved me soooo much money,time, ect. I highly recommend you to call Kendall. Thanks"
We responded:
"Leigh Ann, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Noel Langford Sr
September 8, 2025
5
out of
5
rating by Noel Langford Sr
"Sarah Is The Best Hands Down. She Made Everything A Whole Lot Better & Understanding! Thanks Again For Your Help,I Really Appreciated All Your Hard Work & Dedication To Your Job! We Need More Agent's Like You 🙂"
We responded:
"Noel, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Linda Long
August 27, 2025
5
out of
5
rating by Linda Long
"Perfect in every way! Thanks for all you have done!"
We responded:
"Linda, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
J Holla
August 22, 2025
5
out of
5
rating by J Holla
"Sarah was both knowledgeable and professional, her service was impeccable. It's rare to find someone who possess the skill set that she does these days. The "service" has been far removed from customer service years ago. Things have become so automated and generic, it was truly a pleasure speaking with her and switching my insurance to her Office. I'm happy she was able to find me a better rate than my current insurer, the algorithms truly do work, I got linked with her through FB. Sarah is truly one of Irmo's hidden treasures, a 💎 hiding in plain sight! Respectfully, Jacqueline Holland"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Leoncia Beraho
August 15, 2025
5
out of
5
rating by Leoncia Beraho
"Kind and graceful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nadine J Wallace
August 11, 2025
5
out of
5
rating by Nadine J Wallace
"Thank you Julie for your instructions, patience and kindness giving me the direction I needed to complete my payment."
We responded:
"Nadine, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cherise Myers
August 8, 2025
5
out of
5
rating by Cherise Myers
"I normally bother Lauren, A LOT, and she is ALWAYS so patient with me! Today when I called in, Lauren was at lunch and Julie helped me! She was pleasant, very informative and had me taken care of in a matter of minutes! I've been with this company for MANY MANY years now and I highly recommend them STILL!"
We responded:
"Cherise, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roberto rivera
August 4, 2025
5
out of
5
rating by Roberto rivera
"Excellent services"
We responded:
"Roberto, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Terry Jackson
August 4, 2025
5
out of
5
rating by Terry Jackson
"Very Good , They are Always happy and in a good mood."
We responded:
"Terry, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Kokolis
August 4, 2025
5
out of
5
rating by George Kokolis
"I have been using TM's services for years; Julie helped us this morning with a complicated issue. The customer service was excellent and if this was an Olympic year she would have won the gold medal."
We responded:
"George, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
katina brooks
July 30, 2025
5
out of
5
rating by katina brooks
"I recommend State Farm to everyone. Every time I have an issue Lauren saves the day. She’s the best ❤️"
We responded:
"Katina, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ron Shelley
July 30, 2025
5
out of
5
rating by Ron Shelley
"Lauren and everyone in the Irmo office is always helpful, courteous, and cheerful! Thanks for your kindness as you serve us!"
We responded:
"Ron, thank you so much for your kind words! We're thrilled to hear that Lauren and the team in the Irmo office have made a positive impact on your experience. We appreciate your support!"
Kimberly M-W
July 24, 2025
5
out of
5
rating by Kimberly M-W
"The State Farm team is amazing!!! Thank you for their patience, support and professionalism too!!"
We responded:
"Kimberly, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
M. H.
July 18, 2025
1
out of
5
rating by M. H.
"Paying for services that I can't use & State Farm (Teresa Miley office) sent a cancellation notice to my finance company 7 months after I cancalled the entire policy!"
We responded:
"Thank you for taking the time to share your feedback with us, Meoshal. We understand the importance of your concern, and we’re grateful for the opportunity to address it during our call earlier today. We acknowledge the error that occurred on our end and sincerely apologize for any confusion or inconvenience it may have caused. We have reviewed your coverage details, and we clarified during our conversation that the plan you initially had did not include coverage for the specific services in question. Unfortunately, those services are outside the scope of your current plan and were not included in the benefits paid for. We genuinely appreciate your understanding as we work to ensure our policies are clear and that your expectations are met. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help. Thank you once again for your patience and understanding."
Terrence Smalls
July 11, 2025
5
out of
5
rating by Terrence Smalls
"Lauren is knowledgeable and pleasant in presenting information"
We responded:
"Terrence, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Denarvise Thornton
July 11, 2025
5
out of
5
rating by Denarvise Thornton
"Always helpful!!!! On this particular instance I worked with Lauren, but everyone has always been good to work with even in the stressful times of trying to “sort things out”."
We responded:
"Denarvise, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gena Dillinger
July 8, 2025
5
out of
5
rating by Gena Dillinger
"Lauren was friendly and helpful throughout the call. She was knowledgeable and forthcoming with information. Lauren asked relevant questions and answered mine. She explained next steps before the call ended."
We responded:
"Gena, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"